Shipping policy
Shipping Policy
Thank you for shopping with Toner Compare. This policy explains how we process, ship, and support orders placed through tonercompare.com.
Order Processing
Orders are typically processed within 1-2 business days. Orders placed on weekends or public holidays are processed on the next business day.
Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information.
Shipping Locations
Orders are fulfilled from available warehouse stock and logistics partners based on product availability and the delivery destination. Product availability, shipping rates, and eligible delivery options are shown during checkout.
Delivery Times
Estimated delivery times vary by destination and carrier. In most cases, domestic and regional orders are delivered within 2-5 business days after dispatch, while longer-distance or international orders may take 5-10 business days after dispatch.
Delivery times are estimates and may be affected by carrier delays, weather, customs processing, address issues, or peak shipping periods.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the items in your order. Free shipping is available on eligible orders over $50. Shipping rates for orders below this threshold are calculated at checkout.
Tracking
Once your order ships, you will receive a tracking number by email. Please allow up to 24-48 hours for tracking updates to appear.
Customs, Duties, and Taxes
For international orders, customs duties, import taxes, and other local charges may apply depending on your country's regulations. These charges are the responsibility of the customer unless otherwise stated at checkout.
Delivery Issues
Please make sure your shipping address is correct before completing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information.
If your package is delayed, lost, or arrives damaged, contact us and we will help you work with the carrier to resolve the issue.
Contact
If you have questions about shipping, delivery times, or your order status, contact Toner Compare at support@tonercompare.com, call +1 929 746 3063, or use our contact page at https://tonercompare.com/pages/contact. Business hours are Mon - Fri: 9:00 - 17:00 ET.